What is the Lifeline Program?

The Lifeline program is a federal assistance program established in 1985 during the Reagan administration. It provides a monthly discount on phone or internet service for eligible low-income subscribers, ensuring that all Americans have the opportunities and security that phone service brings, including being able to connect to jobs, family, and emergency services.

Lifeline is administered by the Universal Service Administrative Company (USAC) under the direction of the Federal Communications Commission (FCC). The program is funded by the Universal Service Fund, which is supported by contributions from telecommunications carriers.

Program Update: The Lifeline program continues to operate and provide benefits to eligible households. While the ACP program ended in May 2024, Lifeline remains active and available for qualifying low-income consumers.

Lifeline Benefits

The Lifeline program provides the following monthly discounts:

Standard Benefit

Up to $9.25 per month discount on phone or internet service for eligible households in non-Tribal areas.

Tribal Lands Benefit

Up to $34.25 per month discount for eligible households on Tribal lands, providing enhanced support.

Free Device Options

Many providers offer a free smartphone or tablet when you sign up for Lifeline service.

Who Qualifies for Lifeline?

You can qualify for Lifeline through participation in certain government assistance programs or based on your household income. Here are the eligibility criteria:

Program-Based Eligibility

You qualify if you or someone in your household participates in one of these programs:

Income-Based Eligibility

You can also qualify if your household income is at or below 135% of the Federal Poverty Guidelines. The exact income limit varies by household size and state. For example, in 2024:

Household Size 48 Contiguous States Alaska Hawaii
1 person $20,331 $25,394 $23,369
2 people $27,594 $34,479 $31,725
3 people $34,857 $43,564 $40,081
4 people $42,120 $52,649 $48,437
5 people $49,383 $61,734 $56,793
6 people $56,646 $70,819 $65,149

How to Apply for Lifeline

The application process for Lifeline is straightforward. Follow these steps to get started:

Step 1

Verify Eligibility

Step 2

Choose a Provider

Step 3

Submit Application

Step 4

Receive Service

Required Documentation

When applying for Lifeline, you'll need to provide documentation to prove your eligibility:

Identity Verification

Government-issued ID, driver's license, passport, or other official identification

Address Verification

Utility bill, lease agreement, or official mail showing your current address

Program Participation

Benefits card, award letter, or official document showing participation in qualifying program

Income Documentation

Tax return, pay stubs, or unemployment documentation (if applying based on income)

Lifeline Program Rules

It's important to understand the rules and limitations of the Lifeline program:

Important: Violating Lifeline program rules can result in de-enrollment, being barred from the program, or even criminal prosecution. Always provide accurate information and use your benefit responsibly.

Lifeline vs. ACP: What's the Difference?

While the ACP program has ended, it's helpful to understand how these programs differed:

Feature Lifeline ACP (Ended May 2024)
Monthly Discount Up to $9.25 ($34.25 Tribal) Up to $30 ($75 Tribal)
Device Discount Varies by provider Up to $100 one-time
Income Threshold 135% of FPG 200% of FPG
Status Active Ended
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